Warranty
Wheels Warranty & Support
Forza Performance Group Team is always ready to help you. If you experience any issue with your wheels, please contact us immediately so we can review the situation and help find the best possible solution. We value every customer and never leave our clients without support. Forza Performance Group is responsible for the quality and wheel compatibility to the required vehicle specifications.
Forza Performance Group is responsible for the quality of its forged wheels and their compatibility with the vehicle specifications provided and confirmed at the time of order.
Under proper use, installation, and maintenance, we guarantee that the wheels will retain their structural integrity, consumer properties, and technical characteristics. The wheels shall not develop cracks, metal defects, or partial or complete structural failure caused by manufacturing defects.
Our warranty covers the following:
- Guaranteed fitment to the vehicle specifications;
- Proper wheel roundness;
- Excellent wheel balance;
- Manufacturing defects in materials and workmanship under normal road use;
- Structural defects such as cracks, breaks, or structural failure caused by a confirmed manufacturing issue.
If a wheel is found to have a confirmed manufacturing defect, Forza Performance Group may, at its sole discretion, repair, refinish, or replace the wheel. Custom-made forged wheels are non-refundable
Warranty Claim Procedure
To confirm a warranty case, photo and/or video evidence of the defect or damage is required.
Shipping damage is handled separately through the shipping carrier and must be reported immediately upon delivery. If the wheels are damaged during transportation, the customer must file a claim or damage report with the shipping company and provide clear photos of the damaged packaging and the damaged wheel.
All wheel sets are shipped in protective boxes, and each wheel is carefully inspected before dispatch. We take packaging quality seriously to help ensure safe delivery.
To submit a warranty request, please send the following information to:
Please include:
- Your order number;
- Wheel model;
- Photos and/or videos clearly showing the issue;
- Any additional relevant information regarding the claim.
Our team will review your request and respond as soon as possible.
Warranty Exclusions
We guarantee that the wheels will be delivered to the customer without paintwork damage, visible coating defects, or factory finish imperfections. After delivery and installation, the warranty does not cover any defects, damage, or changes in paint, powder coating, clear coat, brushed, polished, or any other factory finish.
The warranty does not cover damage caused by accidents, road hazards, potholes, curbs, road debris, racing, drifting, off-road use, overloading, improper installation, incorrect hardware, unsuitable fasteners, spacers, adapters, vehicle modifications, wheel modifications, drilling, boring, refinishing, harsh chemicals, road salt, brake dust corrosion, improper cleaning, improper storage, neglect, misuse, or normal wear and tear.
This warranty applies only to defects confirmed by Forza Performance Group as manufacturing defects. Any damage resulting from improper use, external impact, improper installation, unauthorized modification, or conditions beyond our control is not covered by the warranty.
Every forged wheel by Forza Performance Group is made with a strong focus on quality, safety, and customer confidence.